Privacy Policy
Last Updated: November 15, 2025
1. Introduction
Factory Operations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name and contact information
- Email address
- Phone number
- Business information
- Any other information you choose to provide
Data Collection Categories
| Data Category | Type of Information | Purpose | Retention Period |
|---|---|---|---|
| Personal Information | Name, email, phone, address | Communication and service delivery | 3 years after last contact |
| Business Information | Company name, industry, size | Service customization | 5 years after contract ends |
| Usage Data | Website visits, page views, interactions | Website improvement and analytics | 2 years |
| Technical Data | IP address, browser type, device info | Security and functionality | 1 year |
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and requests
- Send you technical notices and support messages
- Monitor and analyze trends and usage
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, update, or delete your personal information at any time by contacting us. Under applicable data protection laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing of your personal data
7. Cookies
We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +1 (234) 593-261
Address: 2000 W Fort St, Detroit, MI 48216, USA